| You want to⦠| How it works (official pages) |
|---|---|
| Send bags from the airport to your hotel | Hand them in at a delivery counter in the arrivals area (Yamato, Sagawa, JAL ABC). Usually delivered the next day or later; some counters offer same-day delivery (below) |
| Send bags from your hotel to the airport | Yamato's Airport TA-Q-BIN: hand them in at least 2 days before your flight (3 days for some areas) at a partner hotel front desk, a convenience store (7-Eleven, FamilyMart and others) or a Yamato office. They arrive at the airport by the day before your flight |
| Send bags from one hotel to the next | Normal delivery (takkyubin) arrives the next day in most areas (the day after in some). Send it to arrive by the day before you check in, and only to a hotel that accepts parcels |
- Haneda: Yamato β hand in by 11:00, delivered to central Tokyo hotels and other areas (such as Yokohama, Kawasaki, Urayasu and Chiba) from 18:00 the same day; a counter fee of 660 yen applies. Sagawa (Terminal 1) β hand in by 13:00, delivered from 16:00 to covered areas
- Narita: Yamato β hand in by 10:30 (Terminal 3: 9:50) for Tokyo and nearby prefectures; a counter fee of 660 yen applies. Sagawa (Terminal 1 North) β hand in by 14:00, delivered from 16:00
- Same-day delivery goes only to accommodation with a front desk β not to convenience stores, unstaffed vacation rentals or places with no one to receive it
- If your flight lands in the afternoon, the morning deadlines may already have passed
- Yamato's Airport TA-Q-BIN accepts up to 30 kg and size 200 (the total of length, width and height in cm). Example (checked on 7 October 2026): from the Kanto area to Haneda, 1,595 yen for size 60 to 5,126 yen for size 200 (cashless, including the 660-yen airport fee)
- You cannot send cash, cards, passports or other hard-to-replace items, batteries and other dangerous goods, or animals. Keep your passport and power banks with you
- Yamato and Sagawa do not deliver to vacation rentals (such as Airbnb) without reception staff
- Yamato has an English phone line: 03-6834-7503 (8:00β21:00)
Checked out of your hotel but your train or flight is hours away? You can leave your bags nearby and keep exploring.
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Explore the city without your suitcase. Book online and drop your bags at local shops, cafes and hotels β hundreds of places in Tokyo, plus Osaka and Kyoto β with a guarantee covering damage, loss and theft.
- Yamato Transport: Airport TA-Q-BIN
- Yamato Transport: Same-day Delivery
- Yamato Transport: Same-day delivery from Haneda
- Yamato Transport: TA-Q-BIN
- Yamato Transport: Items that cannot be sent
- Yamato FAQ: delivery days Β· after the same-day deadline Β· hotel to hotel Β· vacation rentals
- Sagawa Express: Hands-Free Travel
- JAL ABC: Delivery from the airport
- Narita Airport: Baggage delivery Β· Haneda Airport: Delivery Β· Kansai Airport: Delivery service
Checked on 7 October 2026. Prices, deadlines and covered areas can change; check the counter or the company's page.